This is a sponsored post by Spok
It is 3 a.m. A patient is having a myocardial infarction in your hospital. Is it easy to reach every member of the code team, including the right on-call clinicians? It should be.
Contacting the right providers at the right time can impact how quickly treatment can be delivered, particularly during emergencies. An integrated on-call rostering system contains not only staff schedules, but also staff locations and assignments, contact information, and device preferences across multiple sites.
Three things to consider:
- Maintain an online on-call roster
Cumbersome customized spreadsheets, printed schedules, and whiteboard calendars have no place in a modern hospital. Secure online on-call rosters are not only easier for everyone to access and update, but they can also incorporate messaging capabilities to speed communication.
- Stop contacting off-duty physicians
Contacting physicians when they are not on call happens more often than it should. Employing an easily accessible on-call rostering solution will lessen or eliminate clinicians getting messaged or called when they are off duty.
- Integrate on-call rosters with accurate clinical directories
An accurate enterprise directory integrated with accurate on-call rostering information are the bedrock of streamlined, operationally efficient clinical workflows that are driven by clinical communication. Especially when integrated with other important communication tools, including secure messaging, critical test results management, clinical alerting, and contact centre management.
See how the Spok Go® communication platform provides the capabilities care teams need to deliver the best care. Even at 3 a.m.