Workshops
Day 1 – Monday 12 August
CXIO Workshop
Date
Monday 12 August
Time
11:00am – 12:30pm
Location
Eureka Room 1 ?
Target audience
- All students
- Emerging professionals in digital health
- Health professionals interested in entering digital health
- Anyone interested in the digital health workforce
Career pathways for emerging clinical digital health leaders
HISA launched a special interest group for student members in 2019 to support the student community across Australia, share information and knowledge, network and shape the health informatics field for the future. Join this workshop to connect with future digital health leaders and develop ideas for career development and professional training pathways. You will hear from established health informatics and digital health experts on their own careers paths as well as look at skills an emerging clinical digital health professional needs to be a future leader.
Learning objectives
- Understand the need to have developed, structured, and industry-focused training pathways for digital health as a career
- Learn what crucial skills are required for future digital health leaders
- Discover current pathways an emerging digital health professional can undertake to gain further career development




Dr Tim Fazio
Speaker
Specialist Physician & Health Informatician, The Royal Melbourne Hospital & North Western Mental Health
Workshop
Date
Monday 12 August
Time
11:00am – 12:30pm
Location
Eureka Room 2 ?
Target audience
- Health consumers
- Clinicians
- Health informaticians
- Health information management professionals
- Health service managers
- Connected health technology developers
- EMR developers
- Health data integration and interoperability service providers
- Regulators of clinical practices and medical devices data analysts
- Private health insurers
- Researchers
- Others who have experience or are interested in the clinical use of PGHD
Patient generated health data and wearables: What is the missing link in clinical care?
The proliferation of connected health technologies such as wearables, mobile apps, portals, and digital medical devices and sensors is increasing the production of patient-generated health data (PGHD) outside of conventional healthcare settings. PGHD has the potential to give patients better insight into their health and assist them in self-management. However, it would be more valuable if patients and their healthcare providers used the data together. Nevertheless, the adoption of PGHD to be incorporated into the routine clinical workflows and used as part of usual patient care is still low. Therefore, a concerted effort by all PGHD stakeholders is needed to optimise the value of these data.
Learning objectives
- Improve your understanding of current challenges impeding wide use of PGHD in clinical practices
- Share concerns and ideas with various groups of PGHD stakeholders
- Develop practical recommendations to use PGHD confidently for patient care
- Identify new pathways for research in connected health and PGHD


Dr Mohan Karunanithi
Speaker
Group Leader – Health Services, Australian e-Health Research Centre, CSIRO
Q&A with Leaders
Date
Monday 12 August
Time
11:00am – 12:30pm
Location
Eureka Room 3 ?
Target audience
- Clinicians
- Health Administrators
- Government Health Departments
- Private Health Insurers
- Consumers
- CEOs
- CIOs
- PHNs
- LHDs
- HHSs
- And other regional health managers
“You can’t ask that!” – Demystifying the digital health industry
A candid (non- techie) Q+A session spanning from the Badlands to the Elysian fields of digital health. Why is it even called digital health today? After all this time and money shouldn’t it be business as usual & just part of Health?
Leaders of Australia’s health software industry will explain why it’s all worthwhile & take questions about the expenditure, business models, access to data, lessons learned & beauty of health software.
The past shapes the future. Transparency can change the way things work in future.
A range of veterans, entrepreneurs, their clients (and their challengers) will answer these – & other – questions in a town hall format.
Learning objectives
- Health strategies of Australia: How these are affected by the health software industry;
- Public & private: How industry players work together and could work better with Government;
- Custodianship of data, privacy and security: How these are managed by industry;
- Standards & accreditation: the importance & the pain;
- Innovation & productivity in health; the DNA of our health software industry, and
- Some of the key blockers to software uptake by our customers.









Dr Elizabeth Deveny
Speaker
CEO, South Eastern Melbourne PHN & Chair, Australian Digital Health Agency




DHEN Workshop
Executives: Working with your boards on digital health
“90% of health executives said they believe it is critical to adopt a platform-based business model and engage in ecosystems with digital partners”
Microsoft, n.d.
Does this sound like something the Board should understand? What are the trends and questions your Board is discussing with respect to digital health?
This workshop will explore the role of the Board and discuss the relationship between senior executives and Boards in the context of digital health. It will address comparative expectations, and outline practical steps to improving the collective power of Boards and executives to govern digital health.
Learning objectives
- What is digital health – it’s not business as usual
- What’s the role of a health board in relation to digital health?
- What are some of the digital health challenges facing health boards, and how should boards deal with them?
- What do boards need to be asking of their CEOs and CIOs?
- What do senior executives need to be taking to their boards?
This is a 3-hour session and will continue after the lunch break.




Kathy Campbell
Speaker
Non-Executive Director, Brisbane North PHN and Uniting AgeWell; Director; Director, Ockham Consulting Chair Precision Medicine CoP
Masterclass
Date
Monday 12 August
Time
2:00pm – 3:30pm
Location
Eureka Room 1 ?
Target audience
- Consumers
- Clinicians (GPs, nurses, allied health professionals)
- Health informaticians
- Health executives
- Health information management professionals
- Health service managers
- Health data integration and interoperability service providers Regulators of clinical practices
- Emerging leaders in digital health
- Residential and aged care providers
- Medical software organisations
- Health IT professionals
- Health standards developers
- CIO/CEOs
- Public health professionals
- Government officials and policy makers
Better Connected: A focus on the future of digital health
Presented by Australian Digital Health Agency
Join us for an interactive workshop on the current and future state of digital health in Australia and how the Australian Digital Health Agency is working with health professionals and industry toward a more modern, digitally connected health system.
The future of digital health: Every healthcare provider will have the ability to communicate with other professionals and their patients via secure digital channels if they so choose. This will end dependence on paper-based correspondence and the fax machine or post. From within their chosen system healthcare providers will be able to search for other healthcare providers in a single directory, and easily and securely share clinical correspondence. Patients will be able to communicate with their healthcare providers using these digital channels. Patients’ health data will be safeguarded and able to be shared securely at their discretion. They will spend less time having to retell their story, and their healthcare providers will be able to work together more effectively to provide coordinated care.
Learning objectives
- Secure Messaging: The practicality of using secure messaging at the point of care and at the practice level is still hard, so what can we all do about it? Dissect the patient and care provider journey, understand the pain points and look at what can practically be done to get secure messaging happening at the coal face, improving the journey for both patients and those providing care.
- Cybersecurity: Explore the impact of security in the healthcare sector and receive practical guidance, including steps that healthcare organisations can take to reduce their cyber security risk.
- Have your say. A consultation with a panel of expert speakers. Is digital health working for you?


Dr Nathan Pinskier
Speaker
Clinical Adviser Secure Messaging & Former Chair RACGP National Standing Committee for eHealth

Dr Steven Hambleton
Speaker
GP & Former AMA President, Australian Digital Health Agency spokesperson

Travis Hodgson
Speaker
GM, Strategic Programs & Workplan Development, Australian Digital Health Agency

CXIO Masterclass
Date
Monday 12 August
Time
2:00pm – 3:30pm
Location
Eureka Room 2 ?
Target audience
- Clinicians
- Hospital managers
- Clinical systems designers and implementers
- Anyone interested in the well-being of clinicians
Clinician burnout: A hot topic, getting hotter! Are EMRs fuelling the fire?
The novelist Graham Greene first used the term “burnout” in his 1961 novel, A Burnt-Out Case, to describe feelings of emotional exhaustion and despair in a doctor working in a leper colony in the Congo. Little more was written about this topic for many years. But in the last decade, it has exploded, with over 100,000 articles published in just the past year. There are also many prominent voices blaming electronic medical records (EMRs) as a major contributing factor to clinician burnout. Is that true, and if so, what are we to do about burnout?
Learning objectives
- Understand the fundamentals of clinician burnout
- Gain insights into the Australian context
- Are EMRs causing it or just getting the blame?
Masterclass
Date
Monday 12 August
Time
2:00pm – 3:30pm
Location
Eureka Room 3 ?
Target audience
- As change is universal and the new normal in health(care): everyone
Winter is still coming. Future of healthcare with Global Strategist Digital Health Lucien Engelen
Enjoyed the keynote presentation and want to hear more? Join international guest speaker Lucien Engelen to continue the conversation and gather insights on what is happening to healthcare and how you might best prepare for the future.
Learning objectives
- How to innovate in a world with moving targets
- What about changing curricula and hiring?
- The difference between “innovation” & “innovation”
- How to find your edge

Lucien Engelen
Facilitator
CEO, Transform.Health, and Global Strategist Digital Health, Deloitte
Day 2 – Tuesday 13 August
Workshop
Date
Tuesday 13 August
Time
11:00am – 12:30pm
Location
Eureka Room 1 ?
Target audience
- Sustainability and environmental leads
- CIOs and CEOs
- ICT and procurement professionals
- Government officials and policy makers
- Health informaticians
Turning your decommissioned technology into a powerful social impact tool
Presented by PonyUp For Good
Social procurement is a powerful multi-trick pony for the healthcare industry, offering huge environmental and social benefits.
PonyUp for Good will host an interactive panel of subject matter experts, who will explore best practice approaches to:
- Circular Economy practices for your decommissioned tech
- Data Security & Privacy
- Social Procurement & leveraging your retired tech & patient equipment – allowing it to continue caring for others, well after it has been upgraded
- Industry first CASE STUDY: – Hear how AHPRA have turned their decommissioned tech into a fantastic legacy and brand story
Learning outcomes
- Learn best practice Circular Economy approaches for your own organisation’s retired technology, from one of Australia’s most knowledgeable advisors, consultants, advocates and Adjunct Professor in sustainability and environmental stewardship
- Get up to date with the latest strategies for your organisations data security and privacy methods from our expert panelist, with over 20 years experience and extensive knowledge around Cloud, Cyber Security and Managed Services across public, private and Government sectors
- Learn how you can leverage your Social Procurement strategy, to create measurable environmental and social outcomes and a powerful brand legacy – All as part of your business as usual, presented by a Co-Founder of one of Australia’s most innovative Social Enterprises
- Hear an ‘industry first case study’ – Demonstrating how AHPRA combined all of these elements together to craft a powerful environmental & social outcome legacy for their organisation as part of their evolving sustainability plan!




Workshop
Date
Tuesday 13 August
Time
11:00am – 12:30pm
Location
Eureka Room 2 ?
Target audience
- Consumers
- Clinicians (GPs, nurses, allied health professionals)
- Aged care healthcare teams
- Health informaticians
- Health executives
- Data analysts
- Researchers
- Project staff and others with an interest in where healthcare is heading
Personalising Precision Medicine: Bringing the consumer perspective to precision medicine
Presented by HISA’s Precision Medicine Community of Practice (CoP)
Consumers are the ultimate beneficiaries of advances in healthcare and information underpins every technological advancement. If you are interested in how this rapidly changing the field of Precision Medicine will impact consumers and their perspectives on it, please join us. We will hear from Kayla Heffernan who will share stories on how we can improve patient experiences through design, and highlight what these mean for precision medicine. Then Alexandra Ehrlich will take us ‘beyond-omics’ and show how technology can help us capture pivotal health, environmental and socio-economic data for patients. Wrapping up, will be an interactive session with the panel providing their perspectives on how the needs of consumers can be truly met in this emerging field of precision medicine.
Learning objectives
- Improve your understanding of precision medicine
- Why the involvement of health informatics is essential
- Hear the consumer perspective
- Engage in a discussion of benefits, issues and challenges with a focus on consumers and the impact on them



David Bunker
Speaker
Executive Director, Queensland Genomics Health Alliance
Chair, Epilepsy Qld
Committee member, Precision Medicine CoP
Parent of a child with profound health needs

Monica Ferrie
Speaker
Chief Executive, Genetic Support Network of Victoria
Steering committee member, Precision Medicine CoP

Masterclass
Date
Tuesday 13 August
Time
11:00am – 12:30pm
Location
Eureka Room 3 ?
Target audience
- Architects
- Business analysts
- CIOs
- Software and app developers
Getting smart about FHIR
Everyone is talking about FHIR, but what do you need to know to get started developing the FHIR strategy for your organisation?
This workshop will provide you with background, understanding of the FHIR landscape globally and locally, and practical steps on how to get started with FHIR and SMART on FHIR.
Learn from leading FHIR experts about the latest developments, implementation experiences, and how to get involved in this rapidly growing community.
Learning objectives
- Understand the current adoption-readiness of FHIR
- Know how and where FHIR can assist your eHealth strategy
- Understand the role of profiling and be ready to participate in Argonaut-AU and the FHIR community
- Awareness of available FHIR tooling and resources
- Know how to use SMART on FHIR to securely integrate Apps with your clinical platform


Prof Mark Braunstein (USA)
Speaker
Professor of Practice, School of Interactive Computing, Georgia Tech and Australian e-Health Research Centre, CSIRO
(USA)



DHEN Workshop
Digital health – Not business as usual. Not even close.
Everyone talks about digital health now, but are we all talking about the same thing?
Digital health is not just the new lexicon for e-health, or health IT. It’s fundamentally different.
This masterclass will examine the nature of digital health, and why it’s not just BAU. It will explore the new opportunities and challenges for digital health leaders, and explain why transformational change is the only option
Learning objectives
- What is digital health – it’s not business as usual
- Is your organisation really doing digital health?
- Opportunities and challenges arising
- Developing a digital health strategy
Workshop
Date
Tuesday 13 August
Time
2:00pm – 3:30pm
Location
Eureka Room 1 ?
Target audience
- CIOs and CEOs
- Health informaticians
- Healthcare IT professionals
- Directors of nursing
- Clinicians
- Innovators and entrepreneurs
- Health system administrators and managers
Delivering tomorrow’s patient experience, today.
Presented by Oracle
Learn how a leading Australian healthcare provider is seeking to empower nurses to get the right surgical equipment at the right time for their patient operations while minimising costs by automating the return of unused equipment back to suppliers.
We’ll then tackle your innovation challenges in a collaborative design thinking workshop. Join us to identify your key challenges and examine how technology can empower you and your organisation to create tomorrow, today.
Learning objectives
- Hear real life examples of how today’s technology is making like easier to healthcare professionals and patients
- Work with our experts to define a workplace challenges that you or your team are facing
- Define the steps to progress towards a solution
Masterclass
Date
Tuesday 13 August
Time
2:00pm – 3:30pm
Location
Eureka Room 2 ?
UX for impact with Chris McCarthy, Hopelab’s Vice President, Strategy & Design
Hosted by HISA’s UX Community of Practice
Good user experience (UX) is not just about efficiency and usability. It can set the scene for good health outcomes. We often get stuck thinking about the complexity of change in big IT systems and in big organisations. User experience and human-centred design help us think about health consumers and design directly for them.
Great UX gives meaning to a service. It shows that the service knows you, sees you, hears you.
This is true for consumers and healthcare professionals. To truly know the end-user, you need to use different design methods not just business intelligence (BI) and demographic and activity data.
The process around UX, which is to include users in decision-making makes different kinds of impact. It helps organisations be better at what they do, and minimises risk of doing the wrong thing.
Chris McCarthy (Hopelab) will demonstrate the power of design in healthcare; and how to inspire, innovate and be nimble on top of an EMR including how low fidelity prototyping can be used effectively. Upon McCarthy setting up a real-life challenge, Dr Chris Marmo (PaperGiant) will share practical tips as he leads us through an interactive process of navigating the challenge to achieve an outcome. The workshop will conclude with McCarthy revealing the results of their US based research for this challenge.
Learning objectives
- Explore the range of impacts a UX design process can deliver to different people
- Consider consumer healthcare design
- Take away practical steps for how you can apply this at your workplace or your next project



Workshop
Date
Tuesday 13 August
Time
2:00pm – 3:30pm
Location
Eureka Room 3 ?
Target audience
- Participants interested in gaining an appreciation of the rapidly evolving AI landscape in healthcare
AI: Our clever health future or a clinical complexity – you decide!
In this workshop we will explore the pros and cons of AI in healthcare and will engage in audience participation through the use of SLIDO to enable all views from panellists and attendees to be captured.
Learning objectives
- Appreciate the capabilities of AI to assist in healthcare
- Understand the barriers and challenges of AI in healthcare
- Understand the issues of AI ethics in healthcare
- Appreciate the role of governance and ethics principles for AI


Prof Wendy Rogers
Speaker
Professor of Clinical Ethics, Philosophy Department and Department of Clinical Medicine, Macquarie University


Day 3 – Wednesday 14 August
Workshop
Date
Wednesday 14 August
Time
11:00pm – 12:30pm
Location
Eureka room 1 ?
Building digital health workforce capacity in Australia: The next steps
More information will be made available soon.




Workshop
Date
Wednesday 14 August
Time
11:00am – 12:30pm
Location
Eureka Room 2 ?
Target audience
The workshop is aimed at ALL who work within the healthcare system
- Clinical staff across primary care, hospital care, aged care and community care
- Anyone who uses a device to communicate information
- Cybersecurity is everyone’s problem
Hack me if you can!
Presented by Cybersecurity Community of Practice
By attending this workshop, you will experience the multiplicity of factors that play out during an incident and you will learn what actions are considered best practice. We will use a model called the C. I. A. which stands for confidentiality, integrity and availability to navigate through a staged response to the following scenario:
GP clinic receives an email that compromises their access to patient information. The infected email was received from the local hospital. GP then sends the email to local allied health professional for ongoing care.
Learning objectives
Using an incident response playbook, participants will leave the workshop having achieved the following learning objectives:
- Apply a CIA lens to cyber incidents
- Develop a template/cheat sheets for what to include in comms and other awareness-raising activities related to cyber incidents
- Increased knowledge and appreciation for the risks of cyberattack in an increasing digital world
- Provide guidance and practical take-aways to implement in the event of a breach / cyberattack at your workplace



James Fell
Speaker
Chief Information Security Officer, Victorian Public Health Sector Assurance, Department of Health & Human Services, Victorian Government



Prof Trish Williams
Speaker
Chair, Cisco, and Professor of Digital Health Systems, Flinders University
Workshop
Date
Wednesday 14 August
Time
11:00am – 12:30pm
Location
Eureka Room 3 ?
Target audience
- This workshop is aimed at leadership, management, administrators, clinicians, digital health leads, and anyone else who seeks to work with Aboriginal and Torres Strait Islander communities to improve health and wellbeing outcomes.
Indigenous informatics: Value and insights from our data
The health and wellbeing of Aboriginal and Torres Strait Islander people continues to be a focus in health policy, population health and community support initiatives across Australia.
Even so, there continues to be challenges in the meaningful investment and change in health outcomes for our Indigenous people. However, a range of data initiatives and analytics systems are now providing greater insights with the opportunity to understand and influence change.
This session will pose the strategic question on leading and influencing change. It will highlight Aboriginal Community Controlled Organisations and associated support organisations leading many meaningful and innovative health and wellbeing programs across the country, with an increasing number supported by analytics systems.
We will explore and workshop how to derive greater value and insights from our existing programs and systems, and what needs to be done to get practical change.
Learning objectives
- Increase awareness of Aboriginal and Torres Strait organisation-led initiatives’ use of data and analytics to drive change and the associated challenges
- Practical learning of what successful data and analytics partnerships are needed to support Aboriginal and Torres Strait organisations to represent local Aboriginal and Torres Strait Islander communities’ in leading meaningful change
- Workshop how and where we can unlock value from our information including practical next steps and take-aways to implement
- Have an informed discussion on the practical use of information and data – what we can do now, what we can do next, and how do we progress

Chris Halacas
Co-Chair
A/Director, Public Health & Research, Victorian Aboriginal Community Controlled Health Organisation



A/Prof Ray Lovett
Speaker
Program Leader Aboriginal and Torres Strait Islander Health, Australian National University
Workshop
Date
Wednesday 14 August
Time
11:00pm – 12:30pm
Location
Hospitality Suite 6 ?
Target audience
- Aged care providers
- Health care providers
- Technology providers
How can technology help aged care?
In light of the recent Royal Commission into Aged Care, what role can technology play in solving the issues facing aged care in Australia?
Learning objectives
- Understand the issues raised by the Royal Commission into Aged Care
- Aged Care in Australia – what’s the status quo?
- Best practices in aged care technology
- How can we better leverage technology in aged care?
- What policy changes are needed to deliver better aged care for all?



