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Community of Practice

UX Network

Join the Institute’s Community of Practice on UX to network, learn and enhance your own knowledge and experience in this evolving field.

Dr Chris Marmo, Paper Giant

What is UX?

We often get stuck thinking about the complexity of change in big IT systems and in big organisations. User experience and human-centred design help us think about health consumers and design directly for them.

Great UX gives meaning to a service. It shows that the service knows you, sees you, hears you. This is true for consumers and healthcare professionals. To truly know the end-user, you need to use different design methods not just business intelligence (BI) and demographic and activity data.

The process around UX, which is to include users in decision-making, makes different kinds of impact. It helps organisations be better at what they do, and minimises the risk of doing the wrong thing.

Leadership

Pamela Scicluna

Pamela Scicluna

VIC, Convenor

Executive Director,
Kianza

Dr Christina Igasto CHIA

Dr Christina Igasto CHIA

NSW

Director Digital Transformation & Innovation,
Customer Crunch

Karrie Long

Karrie Long

VIC, Vice-Convenor

Dianne Kalogeras

Dianne Kalogeras

NSW

Senior Clinical Usability Analyst,
Australian Digital Health Agency

Prof Chris Bain FAIDH

Prof Chris Bain FAIDH

VIC

Professor of Practice (Digital Health), Digital Health Lead,
Faculty of IT, Monash University

Dr Chris Marmo

Dr Chris Marmo

VIC/NZ

Co-founder and Research Director,
Paper Giant

Dr Tim Fazio FAIDH CHIA

Dr Tim Fazio FAIDH CHIA

VIC

Upcoming Events

The Institute hosts dozens of events nationally each year.

User Experience (UX) on Digital Health TV

A member-exclusive benefit featuring hundreds of videos.

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UX saving lives: Why design in healthcare matters

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Incorporating the principles of design into virtual care and telehealth services

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Webinar - Running a great health IT Project with user experience (UX) in mind

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Best practice improving the patient experience: An international perspective

Resources

UX achievements to date

UX Network Community of Practice
 

Community blogs, learnings and insights

If you would like to contribute to our community of practice and have something to say, send us an email.

Have an interest in the UX Network or UX Design?

Are you involved in user experience or want to be? Do you have any suggestions, ideas or would like to get involved in this community of practice?

Want to join the Institute?

Do you want to join our community? As a valued member of the Institute, you will have a voice in shaping the future of healthcare.