Community of Practice
Join the Institute’s Community of Practice on UX to network, learn and enhance your own knowledge and experience in this evolving field.
Dr Chris Marmo, Paper Giant
What is UX?
We often get stuck thinking about the complexity of change in big IT systems and in big organisations. User experience and human-centred design help us think about health consumers and design directly for them.
Great UX gives meaning to a service. It shows that the service knows you, sees you, hears you. This is true for consumers and healthcare professionals. To truly know the end-user, you need to use different design methods not just business intelligence (BI) and demographic and activity data.
The process around UX, which is to include users in decision-making, makes different kinds of impact. It helps organisations be better at what they do, and minimises the risk of doing the wrong thing.
Senior Clinical Usability Analyst,
Australian Digital Health Agency
Prof Chris Bain FAIDH
Professor of Practice (Digital Health), Digital Health Lead,
Faculty of IT, Monash University
Dr Chris Marmo
Co-founder and Research Director,
The Institute hosts dozens of events nationally each year.
User Experience (UX) on Digital Health TV
A member-exclusive benefit featuring hundreds of videos.
UX saving lives: Why design in healthcare matters
Incorporating the principles of design into virtual care and telehealth services
Webinar - Running a great health IT Project with user experience (UX) in mind
Best practice improving the patient experience: An international perspective
UX achievements to date
UX Network Community of Practice
Community blogs, learnings and insights
If you would like to contribute to our community of practice and have something to say, send us an email.
Relaunched national survey on the Usability of Electronic Health/Medical Records The digital health community is invited to take part in a national survey on the Usability of Electronic Health/Medical Records. The survey, supported by the Institute’s UX...
Blog A brief window to intervene and shape the future of health IT in Australia... it’s closing soon By Prof Chris Bain Part of the UX Network Community of Practice Steering Committee The issue of fit between the work and needs of clinicians (medical, nursing and...
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