SA Virtual Care Service

The SA Virtual Care Service (SAVCS) is improving access to healthcare across the state and responding to the needs of frontline workers by bringing emergency care to patients, that would normally only be available in an ED.

The statewide service provides an individualised assessment service via video link for urgent patients on-scene with SA Ambulance crews, regional clinicians or aged care staff.

About 70% of SAVCS patients avoid admission to the ED and instead receive individualised care in place, or via more appropriate services in the community. This provision of patient-centric care from senior clinicians allows SAAS crews to get back on the road, utilises care options in-region and eases reliance on metropolitan hospital resources.