FAQS
Fees
Can my organisation pay my CHIA fees?
Absolutely, if they want to. Your organisation may already run group CHIA enrolments or they may fund you as a part of their commitment to continuing professional development of their staff. There are a number of direct benefits to employers for having CHIA on their staff.
Can I get a refund on the registration fee?
The registration fee is not refundable. However, all examination candidates get two attempts at the examination within the 90 days, if unsuccessful at your first sitting.
If you do not pass either of your two attempts, you can enrol in a resit at a discounted rate, if applied for within 90 days from the end of your first enrolment.
Eligibility
Can anyone sit the CHIA examination?
I don’t live in Australia – can I sit the CHIA examination?
Absolutely!
What if I have sat the CHIA exam before?
If you have registered and successfully enrolled in the CHIA examination before, you do not need to re-register. Please review the below options and choose the one that applies to you:
- If your last examination expiry date was no more than 3 months ago, you qualify for the discounted resit fee, which you can purchase here*
- If you do not qualify for the discounted resit fee and you are a full member of AIDH, you can pay your examination fee here*
- If you do not qualify for the discounted resit fee and you are not a member of AIDH, you can pay your examination fee here*
* Please note once we have received your payment, we will verify your details, reactivate your previous profile, and provide you with the login information for access to the examination.
If you are not sure about which of the above options applies to you, please contact us by email at [email protected] or call us on 03 9326 3311.
Examination
What system requirements do I need?
The platform is solely an online platform so a stable internet connection is required to access it. We advise you not to complete the examination on your tablet or mobile device and recommend you have no other programs running whilst completing the examination.
Candidates are recommended to use the Demonstration Examination to test their network and internet connection, prior to starting the examination.
It is also recommended that candidates do not use a Virtual Private Network (VPN) during their examination as it may cause network connection issues.
What is the pass mark for the certification examination?
The pass mark for the CHIA examination is set within a range of 50% and 65%, this is in accordance with contemporary assessment standards and the CHIA Program Quality framework. The rescaling of the pass mark is determined by the CHIA Examination Committee, informed by quarterly statistical reviews of each question’s degree of difficulty and how well each question discriminates between different cohorts undertaking the examination.
Is the examination open book?
The CHIA online examination takes 2.5 hours and you may consult your text book during this time. If you spend time referring to study material you will not be able to complete all of the examination questions in the allocated time.
What if my circumstances have changed and I don’t have the capacity to study?
If you are unable to continue to study due to changes in your circumstances, you may wish to apply for an extension to your study period if your ability to complete the examination in the allocated 90 days is negatively impacted by unforeseen and extenuating circumstances.
This can be done via an online extension form.
Can I enrol in the CHIA Examination again, if I don’t pass the first two attempts?
Yes, you can enrol to re-sit of the CHIA Examination and there is no limit to the number of times you can do so.
If your last examination expiry date was no more than three months ago, you qualify for the discounted re-sit fee:
Non Members $355 inc GST | Australasian Institute of Digital Health Members $265 inc GST | click here to re-enrol
If more than three months has passed since you were enrolled in the CHIA examination, you do not qualify for the above discounted re-sit fee and the full CHIA rates will apply. To find out more about these options click here.
Recertification
What if I do not have enough CPD points to renew and maintain my certification?
If you do not have the required CPD points by the end of your CPD period, you can choose to re-sit the CHIA Examination to make up for the shortfall in your CPD Journal, or you can request an extension of time to obtain the required CPD points, this opportunity is provided for extenuating unforeseen circumstances. You can find out more about extension requests here.
If you do not want to re-sit the CHIA Examination and cannot submit a complete CPD journal, your certification will be revoked. Once your certification is revoked, you are no longer certified and your certification can only be reinstated by re-taking and passing the CHIA Examination.
If you would like to know more about the options, please send an email to [email protected] with your query.
Do CPD points carry over from one triennium to another?
No. You can only claim CPD points earned during your current three-year recertification cycle.
